How do i get a ticket closed that is assigned to me

Sebastian Hoogen
Wed, 05/21/2014 - 20:26

Forums:

Hello,
i receive regular e-mail that i need to take care of ticket 24906. I would like to close it. But i think i have not enough rights do it.
Thank you

Kirill Gavrilov
Thu, 05/22/2014 - 08:08

The usual way to close issue is to change status to "feedback" and assign issue to bugmaster with proper note.

Ticket has been closed by Andrey.

Sebastian Hoogen
Wed, 11/19/2014 - 19:03

Now i got the same problem with ticket 25453. I receive daily remainders that i should take care of the issue, but i don't have enough rights to reassign it.

Andrey BETENEV
Wed, 11/19/2014 - 21:10

Hello Sebastian,

I have closed #25453 and registered a new issue, #25502, to enable assignment

Andrey

Alexander ISHMURADOV
Thu, 11/20/2014 - 19:00

Hi Sebastian,

#25502 has been solved, you are able to reassign issues

Alexander